Skip to main content
Billing page

Understanding your license quotas

Updated over a month ago

If you are an Admin or Global Admin, you will be able to access the Billing page by using the dropdown in the left-hand navigation by selecting "Billing".

Here you’ll be able to see the number of Full and Limited user licenses that have been used in your Team.


Track your billing progress in a Doc-based plan

If you are on a Doc-based pricing plan, you can track your active Docs usage by calendar month along with a list of all the Docs in that month below the graph. The graph includes a quota line indicating the number of active Docs allowed on your plan. The table of Docs displays each Doc’s number of reads and readers during that month.

The graph and Docs list are auto-filtered by the current month. You can click on any of the other months to change the view.

Click on the title of any Turtl Doc to view the Doc itself, or the link on the right-hand side to view the Doc analytics.

The data is refreshed daily.

If you’re on an Active-Doc based plan and are paying for our personalization module you can also see the number of personalizations created vs. your quota.

Note: New Doc-based pricing plans were introduced in June 2023, offering new customers additional packages plus our Personalization module and Professional Services as optional extras. You can learn more about Doc-based pricing here.

Did this answer your question?