As a cloud-based software, Turtl Docs are designed to be created and read online on any device - from mobile and tablet, through to desktops of all sizes.
Editing
When using the Turtl editor, and due to browsers being "evergreen", and therefore constantly being updated by their development teams, we support the following browsers for the Turtl editor:
Google Chrome – last three major versions
Mozilla Firefox – last three major versions
Reading Turtl Docs
Reading Turtl docs can be accessed from a wide range of browsers.
Google Chrome – last three major versions
Mozilla Firefox – last three major versions
Microsoft Edge - last three major versions
Apple Safari – last three major versions
Apple Mobile Safari – latest version
Can't see your browser version on here? Contact us and we'll be happy to help you.
My readers are using Microsoft Edge to read Docs, and the Docs are not loading
Some Turtl Docs may not load correctly in the Microsoft Edge browser due to default security settings. By default, Edge may block JavaScript and images, which are required for the Doc to display properly. When this happens, the reader will see a blank page.
This issue can usually be identified by looking at the URL bar, where additional icons may appear indicating blocked content.
To resolve the issue, the reader needs to enable both JavaScript and image loading in their browser settings.
After making these changes, they should refresh the page, and the Doc will load as expected.