Use the Reader dashboard to find out more about one of your readers and how they interacted with your content, such as number of reads, shares, and average read time.
Please note that the reader dashboard is only available if you are utilizing individualized analytics. Find out more about how to get individualized analytics here.
This article will cover the following topics:
Accessing the Reader dashboard
Within the Teams Dashboard select the name of the known reader that you would like to review analytics for.
Note: you can also select the reader from the known reader list within the Turtl Docs dashboard to see the reader's analytics for that particular Doc.
Use the filters at the top of the page to filter your analytics by:
Note: If you think your analytics data looks incorrect, remember to check if you have any filters already applied and clear them by clicking on each filter individually.
The overview provides the headline metrics for your reader such as number of reads, shares, and average read time. A line graph of reads provides you with a visual aid to see when your reader accessed the content, hover over the graph to view metrics for specific dates. You can learn more about what these metrics mean in our metrics guide here.
Note: users that are logged into Turtl won’t be counted in any of the analytics. If you need to test whether your analytics are pulling through as expected, use an incognito tab in your browser. Please also allow up to 90 minutes for your dashboards to update with the most recent data. Interactions and Page performance sections may take less - about 20 minutes.
Reads by source, device, and location
This section allows you to see how your reader is accessing your Turtl Doc for the filter that you applied at the top of the page, for example you might want to see:
Source: See how the reader opened your content. Did they click a link on a Turtl Doc link direct (for example from an email) or did they come from your website or a social network.
Device: See what devices your reader is using to read your Turtl Doc. This is split between desktop, mobile, and tablet.
Location: See where your reader is located physically
Most read Turtl Docs
See a list of Docs that your reader has read in the table, you can see the headline figures on how many times they read, shared, and average read time for each Doc.
Click on the Turtl Doc name to view the individualized Reader Dashboard for that particular Doc.