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Configuring Your Act-On Integration

Learn how to get Turtl and Act-On talking to one another

Maruša Barle avatar
Written by Maruša Barle
Updated over 2 weeks ago

Note: CRM integration feature is available on our Professional and unlimited plans. Please contact support if you want to upgrade your plan.

Setting up your Act-On integration allows you to share data between Act-On and Turtl to access individual reader insights via the reader dashboard. This guide outlines the steps for setup.

1. Ask us to enable the integration

To enable your Act-On integration, contact your Customer Success Manager (CSM) or Customer Support.

Once it's enabled you'll be able to see the "Manage integrations" option in your account settings.

Click through to the Integrations page and select "Add your Act-On Integration" under the Act-On Tab.

2. Enter your Act-On credentials

You'll need to give your integration a label and enter the Username, Password, Client ID, and Client Secret that you use to log in to Act-On. Many of our users choose to set up a Turtl or integration-specific email address so that the login isn't shared with other users.

3. Start tracking leads from forms

You'll now be able to review the individual reading journeys of anyone who fills in an Act-On form within Turtl.

Read our guides below to learn more about these features:

Note: If this is the first time you've added a form to Turtl it may not match the styles of your theme. Send it over to your Customer Success Manager and we'll get it tested and styled within Turtl for you.


Add an additional Act-On integration

If you need to add another Act-On integration just click "Add an additional Act-On integration" and follow the instructions in step 2.

Note: Any additional integration will need to be applied to a specific workspace or Doc by our Turtl's technical support team. Contact your CSM or Customer Support for more information.

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