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Applying Single Sign-On (SSO) settings to users and Turtl Docs
Applying Single Sign-On (SSO) settings to users and Turtl Docs

Find out how to apply SSO settings

Miha avatar
Written by Miha
Updated today

If we have integrated with your SSO provider you will now be able to:

  • Ensure that Turtl users enter their SSO credentials to log in to the Turtl platform.

  • Protect internal business content so that all company employees must enter their SSO details to read a Turtl Doc. This will ensure that readers external to your company are unable to access your internal content.

Guaranteeing that a Turtl user enters their SSO credentials to log in to Turtl

You are able to have all of your users log in via SSO, rather than giving the option to use an email and password. This is how the login page will look.

Note: Please reach out to Customer Support to get this option enabled for your company.

You are also able to use this option on a case-by-case basis. The following are the steps on how to enable SSO by individual users:

To access a user's settings click the drop-down arrow next to your team's name in the top left, and select “Users”.

You’ll then see a list of all current users. Scroll down and click on "Edit" next to the user.

Or if you wish to add a new user instead, click “Invite users” in the top right corner.

Make sure that the SSO option is ticked under the users' settings:


Applying the Internal Access Control Policy

If you would like your readers to enter SSO details to read your Turtl Doc, you will need to apply the "Anyone at my company" access control policy.

Note: You can do this for both published Docs and drafts, SSO protection will work either way.


Navigate to the main Turtl Doc listing page and use the options menu for your Turtl Doc to select Settings.

Select the Access Control tab and then check Anyone at my company as the access policy. 


Readers will now have to enter their SSO details to access your Turtl Doc (or be logged into the Turtl platform already).


Checking that the correct policy is applied

A status banner is shown for each Turtl Doc which has a restricted access policy applied (Internal for "Anyone at my company" or Email for "Specific people only") in the main Docs list. Check your Turtl Doc now shows the internal banner:

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