Enable MS Dynamics tracking to send contact activity to MS Dynamics when contacts interact with your Turtl content.
How to enable the tracking code
To enable the tracking code, please follow the steps below:
1. Copy your tracking script.
In Microsoft Dynamics, navigate to CI-J Settings > Website Behavioral Analytics > Add Tracking Script (CI-J) and copy the tracking script provided.
2. Access the Integrations Hub
To access the Integrations Hub, click on "Integrate" on the left hand menu.
The Integrations screen will show all available integrations in a grid layout.
3. Configure and enable the tracking code
Click on MS Dynamics.
Under the settings tab, navigate to the Configure Microsoft Dynamics Integration section and paste your tracking script into the Tracking code box and click save.
Click on "Reader Intent Data" to expand the section.
Toggle on the setting to enable the tracking code across your Docs.
What information does the tracking code collect by default?
The Microsoft Dynamics tracking code collects the following engagement activities by default:
Website/page visits — A page-view event is recorded each time a tracked page loads.
Link clicks — An event is recorded each time a reader clicks a link on a tracked page. The full destination URL is captured.
How does the collected information appear in Microsoft Dynamics?
You can verify that tracking is working by creating new content, viewing it, and then checking whether the page-view activities appear in Microsoft Dynamics.
To view the collected data:
Navigate to Contacts.
Open the relevant contact record.
Select the Summary tab.
Review the Timeline section.
Website/page visits and link clicks will appear as activity entries in the Timeline, alongside the contact's other engagement history.
