1. Tell us to enable the integration

Contact support@turtl.co to get the integration enabled on your accounts.

2. Enter your organisation's URL

Once the integration has been enabled, click ‘Manage integrations’ from the drop-down menu on your account, in the top left corner of Turtl.

In the Microsoft Dynamics tab click Add an additional Microsoft Dynamics Integration.

Give your integration a label and enter your organisation's API Host URL.

To find it, first, get the base URL of your Dynamics instance. It will look like this:

https://<yourorganisation>.crm11.dynamics.com/

(note: it may not be crm11, but crm8, crm9, crm10, etc…)

You can copy it from the address bar when you’re logged into your Dynamics account.

Once you have it, add .api after the part with your organisation.

So, if your base URL is:

https://acme.crm11.dynamics.com

You would update it to:

https://acme.api.crm11.dynamics.com

Enter this new URL into the field in Turtl, and save the settings.

3. Authorise access

Once you click save, you will be redirected to Microsoft Dynamics, and asked to log in, if you are not already logged in. After that, you will be asked to review the list of permissions Turtl requires.

After accepting, you will be redirected back to the Turtl page. Below is an example which shows when your integration is working correctly in Turtl.

4. Start tracking leads from forms and personalised URLs

You'll now be able to review the individual reading journeys of anyone who opens a personalised URL sent from Dynamics.

Read our guides below to learn more about these features:

How to get individualised analytics

Add an additional Microsoft Dynamics integration

If you need to add another Microsoft Dynamics integration just click Add additional Microsoft Dynamics integration and follow the instructions in steps 2 & 3.

If you would like your integration to be assigned to a particular workspace then get in touch with your Customer Success Manager or contact via the live chat or email support@turtl.co.

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